Survey Session Timeout

Illume survey sessions can be set to expire, requiring the participant to re-authenticate after a period of inactivity.    The default setting is for the authenticated survey session to never expire.  To specify a Session Timeout:

  1. Select Use Session Timeout
  2. Enter a number of minutes for the Timout
  3. If a participant has a period of inactivity that exceeds the timeout session time, they will be forced to log back into their survey. The default message that appears is the following:

Your survey session has expired.

Your previous responses have been saved. To resume your survey session please select the original survey link or URL used to start this survey. Contact your survey administrator if you have troubles resuming your survey session.