DatStat Academy videos are not playing. What do I do?

It is not uncommon to experience loading and/or playing issues when watching videos online. If you encounter these issues while attempting to watch our DatStat Academy videos, please follow these directions:

  1. Try closing and reopening your browser to the video page.
  2. If issues persist, try clearing your browser cache by following the specific instructions for your browser (note: some variations may apply depending on your browser version):
  3. Right-click (control-click on a Mac) on the video itself, and change the video to run in Flash (or HTML5, if you’re already running in Flash).

In the extreme case that you continue to experience loading and/or playing issues, please reach out to us by filing a support ticket. Be sure to visit whatsmybrowser.org and include the link it provides in your ticket.

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